7103ICT – BUSINESS ANALYSIS School of Information and Communication Technology Semester 2, 2017 Assignment: Business Analysis Report Due Date: Fri September 8th 2017, 17.00 Weight: 30%, 30 marks Word count: Maximum 5,000 words; Font type: Times New Roman. Minimum font size: 10 point. Use single row and normal character spacing. Word count does not include References, Appendices or verbatim quotes. Case Study: Issues with the Human Activity System used for Learning Management at Griffith University. Task Description Identify the business problem/s within the ‘issues’ above and their root causes, needs to address them and major stakeholders involved; define the requirements and an approach to their life cycle management for the designated case study; define the change strategy to achieve a future state addressing the problems, analyse value and recommend solution/s. Among others, consider limitations, costs and age of the Human Activity System used for Learning Management. The report should adhere to BABOK v3, the required readings and lecture slides and should demonstrate your knowledge of underlying competencies as described in BABOK Chapter 3 Section 1.3 and Chapter 9. Please clearly distinguish between your work and that of your sources. All sources of business, background and contextual information should be carefully cited and listed, using APA or Harvard guidelines. Always indicate the page number(s) in the source you refer to. Direct quotes should be shown by quotation marks, should not be extensively used and will not be included in the word count. Assignment Format: NOTE: A template will be made available for your use. You must use the template provided. • Title page: Student name, student number, degree, course code and title, assignment title, business problem, perspective, word count, due date • Cover letter (not more than one page); this briefly indicates the purpose of the report, significant findings and limitations. Address the letter to your tutor or teacher. • Executive summary (not more than one page) – should be able to be read instead of the report. It should focus on the main findings and limitations. • Table of Contents. Should list the main headings and subheadings of the report, and the appendices (and titles of appendices), with correct page numbers. • Table of Figures and Table of Tables with correct page numbers. • The content organised into sections as specified in the Structure below • References (Harvard or APA – http://ift.tt/2wF5upN): a list of all and only the sources referenced in your written text. • Appendices Please put your names and student numbers in header and page numbers in the footer. Refer to the resources on Learning@Griffith as required and pay attention to pagination and referencing. 4 Assignment Structure: 1. Introduction (max 150 words – 0.5 marks) • Identify the general business problem addressed by the assignment • Identify the scope and structure of the business report • Identify and briefly describe any issues (such as inability to access information) which may have affected the compilation of the report 2. Identification of the Business Problem and Need (7 Marks) • Correct application of concepts from course material and chapters 4 (Elicitation and Collaboration) and 6 (Strategy Analysis) of BABOK: Business problem/s and opportunity/ies, business need/s (22.214.171.124) and their generation (p.105), goals and objectives (126.96.36.199), desired outcome (4.1.2). • Select and use appropriate techniques from BABOK (6.1.6), such as SWOT, SMART, PEST(LE), Porter’s Five Forces, etc. (justify selection) • Show analysis in appropriate diagram/s or table/s. 3. Stakeholder Analysis (8 Marks) • Correct application of concepts from course material and BABOK Stakeholder Analysis (188.8.131.52). • Identify a stakeholder list (3.2.8) (may start from the generic list in 2.4) and cover roles, attitudes, decision making authority, level of power and influence (184.108.40.206). • Provide at least two diagrams to represent relations between stakeholders and their attributes (see BABOK 10.43.3.2: Stakeholder maps and 10.43.3.3: RACI matrix, (place in an appendix). • Select and use appropriate techniques from BABOK (3.2.6) (justify selection) including document analysis, brainstorming, interviews, etc. 4. Approach to Requirements Life Cycle Management (max 200 words – 1 mark) • Choose a Business Analysis Planning Approach (3.1) • Discuss Requirements Life Cycle Management (BABOK Ch. 5) relating to the chosen approach: − Describe the basis for requirements prioritisation (BABOK 220.127.116.11) applied to current problem; − Describe the conflict issue management approach (BABOK 18.104.22.168) • Select and use appropriate techniques from BABOK (3.1.6, 5.3.6) (justify selection). 5. Define Change Strategy, Analyse Value and Recommend Solution (4 Marks) • Define the solution scope and how it addresses the stakeholder requirements (BABOK 22.214.171.124) • Define what aspects are out of the scope of the solution. • Discuss briefly potential benefits (BABOK 126.96.36.199, 188.8.131.52) and risks (184.108.40.206-220.127.116.11) and make an appropriate recommendation. • Select and use appropriate techniques from BABOK (6.3.6, 6.4.6, and 7.6.6) (justify selection). 6. Requirements Analysis (8 Marks) • Business requirements – Based on your discussion in section 3, state and prioritise at least three major business requirements (BABOK 2.3). List the requirements in order of priority according to the basis for prioritisation described in Section 4. • Stakeholder requirements – In relation to the first priority business requirement, identify and state two requirements for a stakeholder or group of stakeholders (BABOK 2.3. and 4.2.8) • Functional requirement – Describe two functional requirements (BABOK 2.3) of a solution which will meet the two stakeholder requirements indicated above. The descriptions should use the fully developed Use Case descriptions (not diagrams!) technique (BABOK 10.47 and SAD Book Ch. 4 for Use Case Description Tables) • Non-functional requirements: describe the relevant non-functional requirements (BABOK 2.3, 10.30 for technique and 10.30.3.1 for a list) • Observe all parts of BABOK 7.1 (‘Specify and Model Requirements’) for this Section. 4 Note: the statements of business and stakeholder requirements should be made in natural language. 7. Conclusion (max 150 words – 0.5 Marks) Summarise the most important points from your report, referring to the relevant sections. Do not include new information. References Observe the required referencing style, include all and only sources used. Appendices May include: Glossary of technical terms (other than provided in BABOK), list of acronyms, diagrams and tables referred to more than once in the report, summaries of the interviews, other information required to understand the findings. Important Note: Evidence All analysis and discussion should be supported by evidence. All sources of evidence must be clearly cited and listed in the Reference List. All evidence should be accessible via the Internet. Evidence may include: • Lecture slides, videos, readings and other course materials on Learning@Griffith • Interviews • Required and recommended texts • Press Releases • Professional and Industry reports • Academic sources (journals and conference papers). The report should demonstrate initiative in research and reading, critical analysis of material and innovative interpretation of relevant industry and organisational evidence, including interviews with stakeholders. It should also demonstrate understanding and correct application of the relevant concepts from BABOK and additional and background readings. NOTE: substantial points will be deducted overall for the lack of: • Use of the provided template (30 points!) • Appropriate level of English Language – Syntax and Grammar Skills (up to 10 points) • Observing the maximum word count • Appropriate Layout and Header Numbering • Coherent and consistent organization of material • Clear and appropriate content for intended audience (up t
o 30 points) • Spell checker usage • Appropriate Cover Letter • Accurate Pagination, Table of Contents and Table of Figures • Introduction and Conclusion • Proper Executive Summary • Clear citation and description in the References of all sources (plagiarism – up to 30 points) SUBMISSION Submit using the TurnItIn system using the provided submission point. Do NOT e-mail to teachers. Late assignments will be dealt with in accordance with Griffith University guidelines. IMPORTANT: THIS IS AN INDIVIDUAL TASK. Plagiarism detection tools will be used to detect unauthorized copying, collusion and unacknowledged use of resources. Plagiarism will not be tolerated and will be dealt with in accordance with University Policies. You may be interviewed in regards to your report before being given your final mark. 4
Business Analysis Report
Case Study: Topic
NOTE: YOU MUST Use the sections, fields and fonts contained in this template. (Failing to do so attracts zero points.)
Add more or delete sections, fields, rows and columns, renumber as necessary.
However do not change formatting, order or page setup
Delete these information boxes in your document
Course: (Code and Name)
Address 1 (Number / Unit Street)
Address 2 (Suburb State Code)
Dear Title and Client Name,
“A cover letter, covering letter, motivation letter, motivational letter or a letter of motivation is a letter of introduction attached to, or accompanying another document.” (Wikipedia)
Describe why you are contacting the recipient
Describe very briefly what you have accomplished, what is attached etc.
See e.g. http://ift.tt/2vJCRKP for cover letter samples.
Please do not hesitate to contact me should you require any clarifications or additional information.
Thank you for your time and consideration.
Kind / Best Regards,
“The Executive summary is a short document or section of a document, produced for business purposes, that summarizes a longer report or proposal or a group of related reports in such a way that readers can rapidly become acquainted with a large body of material without having to read it” (Wikipedia). See e.g. http://ift.tt/2wF5w0T for examples.
Table of Contents
Use Word Headings and Table of Contents Generation. You can populate manually however it is a tedious job needing update every time you change something.
Use Word Figure captions and Table of Figures / Tables Generation. You can populate manually however it is a tedious job needing update every time you change something
Table of Figures
Table of Tables
(0.5 points). Intro must be max 200 words.
Identify the general business problem addressed by the assignment
Identify any specific Information Systems perspective adopted for the assignment
Identify and briefly describe any issues (such as inability to access information) which may have.
This Section should contain: Business problem/s and opportunity/ies, business need/s (18.104.22.168) and their generation (p.105), goals and objectives (22.214.171.124), desired outcome (4.1.2). Select and use appropriate techniques from BABOK (6.1.6, justify selection).
2. Identification of Business Problem and Need
(7 Points). Explain this section briefly (1 paragraph).
2.1. Business Problem/s and Need/s
Business Problem/s or Opportunity/ies. Business needs ensuing from the Problems.
Any figures, reports etc. should be in Appendices (which do not count towards word count). See e.g. Appendix A, Appendix C (SWOT) and Appendix D (Five Whys).
Justify the techniques, e.g. (WARNING – sample only – do not copy the text below as-is):
“The AS-IS situation was analysed using SWOT Analysis (refer to Appendix C). A Five Whys analysis assisted in uncovering the root causes of the current business problem/s as shown in Appendix D”.
2.2. Business Goals & Objectives
Business Goals and Objectives (References in required style and with page number to be used throughout the document).
Use of appropriate techniques to assess objectives (e.g. SMART, in Appendix B). E.g. “High level overarching goals and key objectives outlined in Appendix A were used to conduct a SMART analysis shown in Appendix B, so as to itemise and measure whether or not the collated objectives were achievable” (sample text only, do not copy as-is)
2.3. Desired Outcome/s
Desired Outcome (TO-BE State) description